Terms & Conditions

 

These Terms and Conditions constitute a legally binding agreement (“Agreement”) made between you and RYSFly concerning your access to and use of our website or mobile Application (the “Application”). You agree that by application, Application you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APPLICATION AND YOU MUST DISCONTINUE USE IMMEDIATELY.

 

Supplemental terms and conditions or documents that may be posted on the Application from time to time also form part of these Terms and Conditions. In our sole discretion, we reserve the right to change or modify these Terms and Conditions at any time and for any reason. We may alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change. You are responsible for periodically reviewing these Terms and Conditions to stay informed of updates. You will be subject to the service and deemed to have been made aware of and accepted the changes in any revised Terms and Conditions by your continued application use after the date such revised Terms are posted.

 

The service provided by the Application is not intended for use by any person or entity in any jurisdiction or country where such use would be contrary to law or regulation. Accordingly, those who choose to access the application from other locations do so on their initiative and are solely responsible for compliance with local laws if and to the extent local laws are applicable.

 

1. eSIM service #

Resell the service partner www.RYSFly.com (RYSFly), which sells prepaid eSIMs with data service plans based on eSIM technology (the “Service”). RYSFly may resell the service through partners or an agent.

 

2. Terms of service #

2.1 Registration #

2.1.1. The customer may register for the Service through our website and RYSFly App. To register, the customer must provide his or her First and Last name and the verifiable email address of partners or agents.

 

2.1.2. To register, the customer must provide his or her First and Last name and verifiable email address. Additionally, customers may upload their profile photos and state their travel preferences. Such information can be provided voluntarily.

 

2.1.3. To register for the service, the customer must accept the General Terms and Conditions and the Privacy Policies.

 

2.2 Purchase and Activation #

2.2.1. RYSFly may restrict the availability of plans to some countries. Customers can search, select, and purchase our plans on our website, on the RYSFly app, or through our partners and agents.

 

2.2.2. By purchasing the Services, customers acknowledge that they have an unlocked, eSIM-compatible device, a prerequisite for the Service

 

2.2.3. On purchase, customers must download the eSIM onto the customer device to configure the data plans as per their order. The downloaded eSIM shall remain on your device after credit has been expended or your plan has expired. Customers can choose to remove the eSIM from their phone settings at any time, but we recommend not removing it until their plan has been depleted or expired.

 

2.2.4. To implement the Service, the customer must first download the eSIM and activate the attached data plan to commence service. Downloading the eSIM and activating the plans may require a stable internet connection.

 

2.3 Duration and Termination #

2.3.1. The Service shall commence immediately following a successful download of eSIM and activation of the data plan associated with the eSIM.

 

2.3.2. The duration of the Servicel will be as per the plan's terms purchased.

 

2.3.3. The Service will terminate either when the plan is fully consumed or when the plan's duration expires, whichever is earlier.

 

2.3.4. RYSFly may suspend the Customer’s use of the Service in case of breach of customer obligations mentioned below, with or without any notice. RYSFly reserves the rights to close the account(s) of any Customer and to request proper payment if the Customer attempts to use RYSFly’s credits, promotions, and referrals for the Services (the “Program”) in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute, or governmental regulation.

 

2.4 Engagement in Service #

2.4.1. The Service is provided on an “as is” and “as available” basis. RYSFly shall use reasonable steps to make the Service available to you at all times, contingent upon our and our service provider’s ability to maintain network capacity and connection availability. However, because RYSFly relies on technology and networks provided by its partners, RYSFly cannot guarantee network coverage, quality, or availability.

 

2.4.2. RYSFly partners with other entities to provide the Service is not obligated to inform the customer if it uses services from such partners. Customers must refer to the terms and conditions of such partners to understand their liabilities to the customer for the services they offer.

 

Service2.4.3. The customer is aware that the Service is dependent on the customer’s internet service provider, network operator, or Wi-Fi service, which may impact the quality and reliability of the Service. The Customer shall comply with all applicable laws and regulations while using the Service.

 

2.4.4. RYSFly shall use reasonable endeavors to rectify faults in the Service within a reasonable time. If the fault is beyond our control, we may not be able to fix it and may need to wait for a third party to do so. We do not guarantee that the Service will be uninterrupted or error-free. We are not responsible for delays, delivery failures, or other loss or damage from data transfer over communications networks and facilities, including the Internet.

 

2.5 Fair Use Policy #

2.5.1. RYSFly offers unlimited data usage for the duration of the purchased data plan. However, this is subject to our Fair Use Policy (FUP). The FUP is designed to prevent fraud and abuse of the Service and ensure equitable access to the network for all customers. It also ensures that one customer’s excessive usage does not impact other customers’ ability to use the Service

 

2.5.2. Under the FUP, if we believe that your data usage is excessive and not within the normal range of use for other customers, or we suspect that you are using the Service for any other unacceptable activities, including but not limited to fraud, illegal or unauthorized use, or any activity that interferes with the quality of Service for different customers. We reserve the right to suspend, throttle, or terminate your Service and take any other appropriate action, with or without notice.

 

2.6 Data Privacy #

2.6.1. By using the Service, consent to the collection, use, disclosure, and processing of your data by RYSFly’s Privacy Policy, which is available on the application

 

2.6.2. RYSFly may monitor and collect data about your usage of the Service, including, but not limited to, the time and duration of your usage, your location, and the websites you visit or services you access, for purposes such as billing, service enhancement, and improving customer experience.

 

3. Payment Terms #

3.1. Customers may register and buy the eSIM on our website, https://www.RYSFly.com/, and the RYSFly App. Payment may be processed through an authorized RYSFly agent.

 

3.2. All eSIMs are prepaid, and prices include indirect taxes unless specified otherwise. Indirect Tax will be levied based on the zip code shown in the billing information related to the Credit Card Payment.

 

4. Returns and Refunds Policy #

4.1. Customers will be charged upon the purchase of eSIM.

 

4.2. Customers may request a refund or a change before the installation and activation of the eSIM or if there is a known technical problem originating from RYSFly after activation of the eSIM.

 

4.3. Any complaints or feedback about the service should be sent to our WhatsApp channel, our chatbot on our website, and the hi team via a composed message to the Help Center of the mobile app or email hi@rysfly.com.

 

5. Governing Law and Legal Compliance #

5.1. This Agreement and any non-contractual obligation arising out of or in connection with it will be governed by and construed following the laws of Indonesia, and any dispute shall be dealt with in the courts there.

 

5.2. Other mandatory rules, regulations, and laws of other States or countries may also apply to your use of the Services.Suppose5.3. We may be required to collect personal information from you to comply with legal and regulatory requirements if we request such information and indicate that this is for legal or regulatory compliance. In that case, you agree that you will provide us with the proper and accurate information requested. Our use of your personal information is subject to the terms of our Privacy Policy (see below). Content intellectual Pro Content application The Application and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of RYSFly and its licensors. The application is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without RYSFly's prior written consent.

 

7. Limitation of Liability Content Application #

7.1. To the extent permitted by applicable law, in no event will RYSFly or its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Application; (ii) any conduct or content of any third party on the Application; (iii) any content obtain the application and (I Content authorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

7.2. To the extent permitted by applicable law, in no event will the aggregate liability of RYSFlyand its directors, employees, partners, agents, suppliers, or affiliates arising out of or in connection with the Application or this Agreement exceed the amount paid by you to RYSFly in the twelve (12) months preceding the event giving rise to the liability.

 

8. User Generated Contributions #

The Application and the Website may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. They may provide you with the opportunity to create, submit, pos Contently, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other application users and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

 

(a) The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.

 

Author application(b) You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to author the application, and other users of the Application to use your Contributions in any manner contemplated by the Application and these Terms of Service.

 

(c) You have the written consent, release, and permission of every identifiable person in your Contributions to use the name or likeness of every such identifiable person to enable inclusion and use of your Contributions in any manner contemplated by the application and these Terms of Service.

 

(d) Your Contributions are not false, inaccurate, or misleading.

 

(e) Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

 

(f) Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, defamatory, or otherwise objectionable (as determined by us).

 

(g) Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.

 

(h) Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.

 

(i) Your Contributions do not violate applicable law, regulation, or rule.

 

(j) Your Contributions do not violate any third party's privacy or publicity rights.

 

(k) Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 sexually or violently.

 

(l) Your Contributions do not violate any federal or state law concerning child pornography or otherwise intended to protect the health or well-being of minors.

 

(m) Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap. (n) Your Contributions do not otherwise violate or link to material that violates any provision of these Terms of Service or any applicable law or regulation.

 

8.1. Any use of the application or the Website in violation of the preceding violates these Terms of Service. It may result in, among other things, termination or suspension of your rights to use the Application and the Website.

 

9. Contribution License #

By posting your Contributions to any part of the Mobile and Web application or making Contributions accessible to the application application by linking your account from the Mobile and Web Application to any of your social networking accounts, you automatically grant. You represent and warrant that you have the right to grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sub-licenses of the preceding. The use and distribution may occur in any media format and through any media channels.

 

This license will apply to any form, media, or technology now known or hereafter developed and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions and warrant that moral rights have not otherwise been asserted.

 

We do not assert any ownership over your Contributions. You retain full ownership of all your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in the Contributions you provided in any area on the Application. You are solely responsible for your contributions to the application, and you expressly agree to exonerate us from any responsibility and refrain from any legal action against us regarding your contributions.

 

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the application and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

 

10. Changes and Amendments #

We reserve the right to modify this Agreement or its terms relating to the Website and Mobile Application at any time, effective upon posting an updated version of this Agreement on the Website or Mobile Application. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Mobile Application after such changes shall constitute your consent.

 

For more information about terms and conditions

 

You can reach our team

 

Email: hi@RYSFly.com