Frequently Asked Questions.

An eSIM is a digital SIM that allows you to activate mobile data without using a physical SIM card.

You can install it by scanning a QR code — no need to swap your existing SIM.

Your eSIM QR code is typically delivered shortly after payment.

In most cases, you will receive it within minutes via email.

You can install your eSIM anytime after purchase.

We recommend activating it when you arrive at your destination to ensure full usage of your plan.

Yes. Most devices support dual SIM functionality, allowing you to keep your primary number active while using your eSIM for data.

Yes. Once activated, your eSIM will connect automatically when you arrive, so you can stay connected from the moment you land.

No. Everything is fully digital.

There is no need to visit a store or collect a physical SIM card.

eSIM is supported by most newer smartphones, including recent iPhone, Samsung Galaxy, and Google Pixel models.

Please ensure your device supports eSIM before purchasing.

Yes, most plans support hotspot usage, allowing you to share your connection with other devices.

Depending on your plan, your data may slow down or stop once the limit is reached.

You can purchase another plan if needed.

Coverage includes major cities and popular travel destinations.

Performance may vary in remote areas depending on local network conditions.

Rysfly eSIM offers a more cost-effective and reliable alternative to international roaming, with faster setup and no unexpected charges.

Our support team is available to assist you.

You can contact us via email, and we will help you resolve any issues as quickly as possible.

Refunds may be available if the eSIM has not been installed or used.

Please contact our support team for assistance.